Legal
Privacy Policy
Last updated: February 2026
1. About This Policy
The Joinery Designer ("we", "us", "our") is committed to protecting your personal information. This policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following personal information when you contact us or use our website:
- - Your name
- - Email address
- - Phone number
- - Location of proposed work
- - Details of your project enquiry
- - Any other information you choose to provide
3. How We Use Your Information
We use your personal information to:
- - Respond to your enquiry
- - Provide quotes and design proposals
- - Manage ongoing project communication
- - Comply with legal obligations
We do not use your information for marketing purposes unless you have explicitly opted in. We do not sell, rent, or trade your personal information to third parties.
4. How We Store Your Information
Your personal information is stored securely using industry-standard measures. We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. When information is no longer needed, it is securely deleted or de-identified.
5. Disclosure of Information
We may disclose your personal information to third parties only where necessary to deliver our services (for example, sharing project details with a builder or architect you have engaged), where required by law, or with your consent.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors use the site. This data is collected anonymously and does not identify you personally. You can disable cookies in your browser settings at any time.
7. Your Rights
Under the Australian Privacy Principles, you have the right to access the personal information we hold about you and to request corrections if it is inaccurate or out of date. To make a request, contact us using the details below.
8. Contact Us
If you have questions about this privacy policy or wish to make a complaint about how we have handled your personal information, please contact us: